Production Administrator II

Location: 

Valencia, TX, US

Job ID:  46981
Category:  Sales and Business development

LOCATION: Any SDM location

 

Are you excited to work in cutting-edge technology and in a disruptive industry?  Additive manufacturing may be where you find your calling with Stratasys.

 

Stratasys is looking for an outgoing individual to join their team as a Production Administrator.  In this position, you will be required to interface regularly and effectively with external customers and internal teams with timely follow-ups, escalations, and resolutions of internal and external customers/Engineer requests/issues.  You will be asked to process orders in a timely and accurate manager, facilitate and expedite prompt shipments to customers.  You will also enter and maintain data integrity in the corporate database to ensure accurate data communication throughout the organization.  Some additional job duties may include:

  • Working directly with customers in conjunction with Sales & Project Engineers to obtain purchase orders, track order status, and communicate updates as necessary.
  • Act as the key supporting contact with assigned Engineers
  • Review daily updates, reports, and notifications and inform team members of pending concerns/issues.
  • Work with finance and customers to resolve credit issues and payment terms as required.
  • Organize and maintain the Admin folders, make sure all the necessary documents and information is input and correct before submitting packages to billing for invoicing.

 

As a part of Stratasys, this position requires access to information and/or technology controlled under the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR).  The successful candidate must be a U.S. Citizen, lawful permanent resident of the U.S. (or, green card holder), protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. 

 

MINIMUM QUALIFICATIONS

  • High School Diploma
  • 2-3 year of previous experience as a customer service representative or in manufacturing 
  • 1+ year of experience with data entry

 

PREFERRED QUALIFICATIONS:

  • Associates or Bachelor’s degree
  • Experience in both customer service and manufacturing
  • Knowledge of Salesforce
  • Strong problem solving and decision-making ability.
  • Excellent typing & 10-key skills
  • Above-average planning and organizational skills

 

TRAVEL REQUIREMENT: Up to 5% travel for training purposes.

 

There’s a reason Stratasys is a world leader.

 

For over 30 years we’ve been pioneering 3D Printing technology, solving problems, questioning, inventing and reinventing. Continually asking, “How can we help our customers turn a great idea into a great success?”.

 

It’s what drives us. Because we want our customers to succeed.

 

We provide the best products, services and support great thinking deserves.

 

Giving your ideas the best possible chance of making it. Make it better. Make it with Stratasys.

 

Stratasys (Nasdaq: SSYS), headquartered in Minneapolis, Minnesota and Rehovot, Israel, is a leading global provider of 3D printing and additive manufacturing solutions. The company's patented FDM® and PolyJet™ 3D Printing technologies produce prototypes and manufactured goods directly from CAD data for the aerospace, automotive, healthcare, consumer goods and education industries. Stratasys subsidiaries include MakerBot and GrabCAD, and the company operates the digital parts manufacturing service, Stratasys Direct. Stratasys has nearly 3,000 employees, holds over 1,200 granted or pending additive manufacturing patents globally, and has received more than 30 awards for its technology and leadership.

 

Stratasys will provide reasonable accommodations for qualified individuals with disabilities. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

 

Stratasys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against for their race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.   Please view Equal Employment Opportunity Posters provided by OFCCP here.