Web Product Manager (Customer Hub)

Location: 

Rehovot, IL, IL

Job ID:  48445
Category:  Product & Engineering

 

Stratasys is looking for an outstanding Web Product Manager who will be responsible for defining and building digital products that empower customers to find, explore, buy and own 3D printers, and purchase materials, parts software and more.

 The Web Product Manager will be responsible for Stratasys Customer Hub. In the Hub the candidate will be responsible for onboarding existing & new customers, improving their customer experience and increasing their purchases.

 The ideal candidate can articulate and drive a strategic vision and work cross-functionally across key stakeholders and partners.

Candidates are required to have a consistent track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.

 

Responsibilities:

·       Work with executives to develop and drive digital products (websites) road map strategy

·       Collaborate with Development, Design, and UX teams to deliver a product from concept to launch

·       Analyze behavioral data to better understand user needs on websites, suggest improvements and test ideas

·       Work closely with the development team to accelerate delivery while maintaining a high level of quality

·       Gain a deep understanding of the customer experience, identify and fill product gaps and generate new ideas that grow market share and drive growth

·       Translate high level strategy into detailed technical requirements

·       Identify ways to improve the customer experience during the buying journey by improving internal processes

·       Work closely with the marketing team to create campaigns to generate recurring and new purchase

 

Minimum Qualifications:

·       BA/BS Degree Business/ Marketing/Advertising/ Computer Science/  or equivalent industry experience

·       5+ years Web Product Management or Conversion Rate experience in web products and knowledge of product development tools and methodologies

·       3+ years of experiences with Microsoft Excel knowledge and strong analytical capabilities using website analytics tools (e.g., Google Analytics, Hotjar/ similar, etc)

·       3+ years of experiences working with modern web technologies

 

Preferred Qualifications:

·       Strong communication skills and executive presence.

·       Effective presenter and collaborator.

·       Able to think strategically, prioritize, identify and resolve problems in a complex dynamic environment

·       Display strong project management skills

·       Team player

·       Proactive, with the ability to work independently

·       Ability to take in loose requirements, ask smart questions, and produce high-quality actionable insights

·       Confident with learning new tools, technologies, and methodologies

·       Ability to work at all levels including senior management; and across multiple functions/departments

·       Very good English

 

Travel: 20%