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Technical Writer

Location: 

Rehovot, IL, IL

Job ID:  37592
Category:  Customer Support & Advocacy

At Stratasys we are reimagining what’s possible in 3D printing, reaching new levels of realism, accuracy, speed and performance, and we are looking for a passionate technical writer to be part of our journey.

You will be joining a talented, global team of experienced writers and working in an innovative environment. It is an opportunity for you to create world-class documentation and help shape our customer experience by creating technical publications that accelerate the adoption of Stratasys 3D printing solutions.

 

Responsibilities

• Author technical documentation for customers and service technicians, supporting products in a diverse portfolio that represents a number of different additive manufacturing technologies.

• Collaborate with technical subject matter experts, including Product Support Managers, Developers and Engineers, to capture knowledge and produce high-quality content.

• Assume responsibility for key assets such as, Site Preparation, User, Installation, and Service Guides, and ensure timely deliveries.

• Support the development of technical support training materials.

• In line with your personal skills and interests, create HTML outputs and style guides, and introduce new tools and technologies for our authoring, production, and publication processes.

 

Requirements

• At least 3 years of experience as a technical communicator, preferably within an Engineering/Manufacturing company.

• Ability to convey technical information about complex concepts to multiple audiences of varying skill levels.

• Proactive, flexible, and capable of working in a fast-paced, dynamic environment.

• Innovative and critical thinker with a can-do attitude

• Detail oriented

• Proficient in leading authoring tools such as Adobe FrameMaker and Microsoft Office; experience with Madcap Flare and HTML - an advantage

• Bachelor or equivalent in a technical discipline

• English (Native English speaker); Hebrew (fluent)