Production Administrator II

Stratasys is a world leader in 3D printing!

Belton, TX

Stratasys is leading the global shift to additive manufacturing with innovative 3D printing solutions for industries such as aerospace, automotive, consumer products and healthcare. Through smart and connected 3D printers, polymer materials, a software ecosystem, and parts on demand, Stratasys solutions deliver competitive advantages at every stage in the product value chain. The world’s leading organizations turn to Stratasys to transform product design, bring agility to manufacturing and supply chains, and improve patient care.

The Production Administrator II supports efficient production operations by coordinating administrative processes, maintaining accurate production data, and facilitating communication between customers and internal teams. This role is responsible for timely follow-up, issue resolution, data integrity, and documentation management, ensuring smooth workflow execution and accurate invoicing. Through strong organizational skills and attention to detail, the Production Administrator helps drive operational efficiency and support production goals.

What you will be doing:

• Monitor and promptly respond to service requests from internal and external team members
• Collaborate with Sales, Estimation Engineers (EE’s), Project Managers (PM’s), and Project Planners (PP’s) to obtain purchase orders, track order status, and provide necessary updates
• Resolve credit issues and address payment terms in coordination with the Accounting Department and customers

• Utilize the corporate order entry system, IQS and Solid Jobs to import orders, set up shipments, and manage customer portals 
• Set up production orders (P2D2) within Solidjobs and Sage as required

• Organize and maintain admin folders, ensuring accuracy and completeness of documents before submitting packages to the billing department for invoicing
• Review and reconcile open order reports for EE’s, PM’s, and PP’s
• Assist in obtaining End User Certificates (EUC’s) and create commercial invoices and USMCA’s when needed
• Utilize Corporate CRM systems and order entry systems daily for data management, contact records, and order processing
• Act as a key liaison on interdepartmental projects, particularly for the accounting department
• Review daily updates, reports, and notifications, informing team members of pending concerns or issues
• Provide backup support during peak times, vacations, and out-of-office events to ensure continuous customer coverage
• Process customer reworks and returns, contributing to a culture of continuous improvement
• Run DPS (Denied Party Screenings) batches twice a day during scheduled weeks
• Participate in continuous improvement efforts both in the Fulfillment Services team and other areas of the organization (such as Operations) when requested
• Follow all company safety policies and procedures

• Attend all required company training
• Demonstrate commitments to Stratasys Behaviors by leading, acting, and modeling these values
• Other responsibilities as assigned by the department or manager

Must have for this role:

As a part of Stratasys, this position requires access to information and/or technology controlled under the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR).  The successful candidate must be a U.S. Citizen, lawful permanent resident of the U.S. (or, green card holder), a protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. 

• High School Diploma or equivalent
• Minimum of two years of related experience customer facing, administrative and customer support experience, or operations experience in manufacturing

• Excellent organizational and priority management skills

• Experience building relationships with strong follow-through and attention to detail
• Proficient in Microsoft Office products (Word, Excel, PowerPoint, Outlook)

Nice to have:

• Post-secondary education

• Knowledge of Salesforce.com
• Manufacturing industry experience preferred

Travel required: 10%

What​ ​you​ ​will​ ​be​ ​part​ ​of:

• Company Overview - https://www.stratasys.com/en/about-us/history/
• Our Culture and Values - https://www.stratasys.com/en/about-us/culture/
• Our Sustainability “3D Printing a Better Tomorrow” - https://www.stratasys.com/en/about-us/sustainability/
• Our Locations - https://www.stratasys.com/en/contact-us/office-locations/
• Check out our Video - https://www.youtube.com/watch?v=6wmDfmt2bNI

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Stratasys will provide reasonable accommodations for qualified individuals with disabilities. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Stratasys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their protected Veteran or disabled status and will not be discriminated against for their race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law. Please view Equal Employment Opportunity Posters provided by OFCCP here.