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Order Management Specialist

Location: 

Baden Baden, DE

Job ID:  55049
Category:  Finance/Accounting

Stratasys is a world leader in 3D printing!

 

Stratasys is leading the global shift to additive manufacturing with innovative 3D printing solutions for industries such as aerospace, automotive, consumer products and healthcare. Through smart and connected 3D printers, polymer materials, a software ecosystem, and parts on demand, Stratasys solutions deliver competitive advantages at every stage in the product value chain. The world’s leading organizations turn to Stratasys to transform product design, bring agility to manufacturing and supply chains, and improve patient care.

 

At Stratasys, we are seeking an Order Operations Specialist to play a critical role in ensuring a seamless and accurate order lifecycle from entry through fulfillment. This role partners cross-functionally with Sales, Customer Service, Finance, and Supply Chain to support revenue execution, operational efficiency, and a positive customer experience.

This position is ideal for a detail-oriented operations professional who thrives in a fast-paced, systems-driven environment and enjoys solving problems that directly impact customers and revenue flow.

What You’ll Do

  • Accurately enter and validate customer orders within ERP and order management systems

  • Ensure pricing, quantities, shipping terms, and required documentation are complete and compliant prior to release

  • Monitor orders through fulfillment, proactively resolving discrepancies or delivery issues

  • Manage order holds, releases, and modifications in accordance with company policy

  • Support internal stakeholders with order status updates and documentation requests

  • Partner cross-functionally to ensure smooth order-to-cash execution

  • Maintain clean, audit-ready order records and system notes

  • Support the online customer Hub experience, including order-related tickets, user access, and account troubleshooting

  • Identify process gaps or data inconsistencies and communicate improvement opportunities

What We’re Looking For

 

  • 2+ years of experience entering and maintaining order data in ERP or order management systems

  • Strong attention to detail and commitment to data accuracy

  • Ability to manage multiple priorities in a deadline-driven environment

  • Strong written and verbal communication skills

  • Proficiency in Microsoft Office, particularly Excel

Preferred Qualifications

  • Experience in mid- to large-sized organizations

  • Familiarity with order-to-cash or supply chain processes

  • Experience working with Oracle and Salesforce

 

Why This Role Matters

The Order Fulfillment Administrator, EMEA directly supports revenue realization and customer satisfaction by ensuring operational precision across the order lifecycle. This is a highly visible role with meaningful cross-functional exposure and opportunities to contribute to process improvements.

 

What​ ​you​ ​will​ ​be​ ​part​ ​of:

 

Additional Information:

At Stratasys we have designed a comprehensive Total Rewards program that goes beyond the basics and supports our People First strategy. When you join Stratasys, you’ll gain access to benefits and perks that will support you and your family both inside and outside of work. 

 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Stratasys will provide reasonable accommodations for qualified individuals with disabilities. 

Stratasys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their protected Veteran or disabled status and will not be discriminated against for their race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under  applicable local law.

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