Application Engineer

Location: 

GB

Job ID:  50663
Category:  Product & Engineering

About us

We at Stratasys, are passionate believers in the value and power of 3D printing, and in the change it can bring to design, innovation and manufacturing.  In the UK, we design and manufacture large format stereolithography 3D printers. Our focus is to develop, manufacture, and service exceptional printers to meet the Additive Manufacturing industry requirements of now and in the future.

 

Stratasys is the largest 3D printing solutions’ company in the world – a company at the forefront of 3D printing innovation for more than 25 years.  This is an excellent opportunity to join an ambitious global 3D Printing business with strong growth plans.

 

About the role

We are seeking an Applications Engineer to join the Stereolithography team who are based in Aylesbury, UK. This is a hands-on role for a motivated individual who genuinely thrives in a dynamic and forward-thinking environment. It will provide a stimulating and unique opportunity for the right candidate.

 

Essential responsibilities:

 

  • Develop customer applications to enable customer success
    • Clarify and define customer requirements, identify unmet needs
    • Demonstrate the technology’s capability of solving specific technical challenges
    • Keep track of diverse applications, and be on the lookout for prototypical applications that may be representative of larger opportunities

 

  • Print parts that impress
    • Challenging escalated customer benchmark parts
    • New materials, machine/material qualification parts
    • Analyse data, create print reports and cost estimates

 

  • Be the Voice of the Customer to the product organization
    • Collect and organize customer application-level feedback: bugs and material or HW/SW feature requests
    • Provide input to requirements documents for future products

 

  • Provide high-level technical support to other AEs, customers, and sales reps
    • Solve design, supporting, printer challenges
    • Engage with the global SSYS community providing top-tier support to address the biggest challenges
    • Effectively work directly with the management, engineering, customers, and resellers

 

Experience (required):

  • 5+ years experience of relevant work experience in the 3D Printing / Additive Manufacturing industry

 

Experience (preferred):

  • 2+ years experience using Industrial stereolithography
  • 2+ years experience using Materialise Magics software
  • 2+ years experience using CAD/CAM software applications
  • 2+ years experience Solidworks or other 3D modelling

 

Education required:

  • A BSc in Mechanical/electrical/industrial/chemical engineering or equivalent

 

Additional requirements:

  • Great problem solving, strategic thinking, analytical and technical skills
  • Deep customer empathy and ability to identify customer needs
  • Exceptional interpersonal, communication, training, and presentation skills
  • Organized, quick, self-driven, energetic, multi-task and result oriented
  • 15% travel